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Business TipsDigital MarketingOutsourcing
November 19, 2024

The Art of Micro-Storytelling in Social Media

In today’s fast-paced digital world, where attention spans are shorter than ever, the art of…
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Digital MarketingOutsourcing
November 19, 2024

Performance Marketing vs Brand Marketing: Know the Difference to Make a Difference

Businesses often face the challenge of choosing between performance marketing andbrand marketing. While these two…
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Business TipsDigital Marketing
December 19, 2023

Copywriting Guide for 2024 

Copywriting may appear deceptively easy, but behind those cleverly crafted words lies a world of…
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Business TipsHR
December 18, 2023

Constantly Ignored Staff Retention Strategies

While traditional retention strategies like competitive compensation and benefits packages remain important, they are no…
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Business Tips
December 13, 2023

Things to Know Before Hiring a Website Designer or Developer

When it comes to establishing your online presence, hiring the right website designer or developer…
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Preparing for the new year as a busy business
Business Tips
December 1, 2023

Preparing for the New Year – How to End Smoothly as a Busy Business 

As December approaches, it's time for businesses to put on their "smooth operator" hats and…
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Business Tips
November 17, 2023

A Guide to Getting It Right the First Time in Business

As entrepreneurs and business leaders, we know that adapting to a changing landscape is an…
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Business Tips
November 3, 2023

Should That Be an Email or a Meeting? This Is How to Decide.

In the age of rapid communication and overflowing inboxes, it's essential to know when to…
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Cybersecurity
October 25, 2023

Cybersecurity Measures for Small and Midsize Enterprises (SMEs) 

In today's digital landscape, cybersecurity is no longer just a tech problem confined to large…
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Business TipsOutsourcing
October 12, 2023

How to Tackle Low Productivity

The numbers now clearly show that certain countries, such as UK and Australia, are experiencing…
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©POP & Co. Unlocking the full potential of businesses.

  • Email management/filtering
  • Onboarding clients
  • Sales follow up
  • Calendar management
  • Follow up with clients/customers
  • Receptionist duties
  • Taking down meeting minutes
  • Recruitment
  • Debt collection
  • File management (organising files using OneDrive, Dropbox, Google Drive etc)
  • Database building (updating and maintaining email and contact lists on your CRM)
  • Database clean up
  • Board meeting preparation
  • Transcription (transcribing voicemail, video or audio, podcast etc)
  • Creation of basic reports (reports on weekly tasks, deliverables and sales)
  • Preparation of business presentations (PowerPoint)
  • Rent roll admin and billing (for real estate agents)
  • ASIC management – annual reviews, Form 362s
  • End to end payroll services
  • Processing timesheets
  • Processing payroll
  • Annual leave management
  • Personal leave management
  • Long service leave calculation
  • Implementation of payroll systems and procedures
  • STP lodgement
  • Payroll reconciliation
  • Superannuation
  • SGC tax calculation
  • Payroll tax
  • Bank reconciliation
  • End-to-end payroll
  • Creditor management
  • Past reconciliation
  • Residual work
  • Accounting data entry
  • Accounts payable
  • Time billing
  • Debtor management
  • Superannuation
  • Compliance including BAS, IAS, superannuation etc
  • Fuel tax credits
  • End-of-year payroll
  • Incolink reconciliation
  • Inventory and stock control
  • Workcover
  • Hire purchase and lease reconciliation
  • Long service leave reconciliation
  • Cloud based contact centre
  • Remote call centre
  • Inbound contact centre
    • Support services
    • Ordering process
    • Dispatch
  • Outbound contact centre
    • Telemarketing
    • Telesales
    • Market research
  • Data management services
  • Virtual assistance
  • Software/technical help desk
  • Revenue cycle management
    • Eligibility check and demographic verification
    • Collection of co-pay/balance
    • Claim creation, validation and submission
    • Correcting errors/denials
    • Claim follow up
    • Statement to patient
    • Collecting payments from patient
    • Data analytics
  • Revenue cycle transformation
  • Healthcare analytics
  • Consulting services and solutions
  • SOA preparation
  • ROA preparation
  • Fact Find updates
  • Xplan snapshot reports
  • Beneficiary form completion
  • Completion of Client Service Agreements
  • Conducting fund manager calls
  • Implementation form preparation
  • HR recruitment and onboarding
    • End to end recruitment and onboarding
    • Post and manage job adverts
    • Screen potential candidates
    • Reference checks
    • Create interview documents
    • Personality testing and aptitude testing
    • Construction and execution of induction
    • Manage all HR paperwork including contracts
    • Completion and review of policies and procedures
    • Employee onboarding and creating onboarding packs
    • Position description
  • Employee relations
    • Performance management
    • Probationary and Annual reviews
    • Career progression and development structure
    • Creation/revision/update policies and procedures
    • HR and Fairwork compliance
    • HR health check
    • Leadership development
    • Mediation and problem solving
    • Culture management and improvement
    • Interpretation of industry awards
  • Superannuation
  • BAS
  • Fuel tax
  • End of year payroll
  • Incolink reconciliation
  • Payroll tax
  • Inventory and stock control
  • Workcover
  • GST reconciliations
  • IAS
  • Loan account reconciliation
  • Single touch payroll (STP)
  • Budgets
  • Fixed asset registry
  • Budget to actual
  • Retention analysis
  • Group reporting
  • FBT information reconciliation
  • Forecasts
  • Depreciation allocation
  • GST and tax reconciliation
  • Cash flow reporting