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©POP & Co. Unlocking the full potential of businesses.

  • Email management/filtering
  • Onboarding clients
  • Sales follow up
  • Calendar management
  • Follow up with clients/customers
  • Receptionist duties
  • Taking down meeting minutes
  • Recruitment
  • Debt collection
  • Cloud based contact centre
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    • Collection of co-pay/balance
    • Claim creation, validation and submission
    • Correcting errors/denials
    • Claim follow up
    • Statement to patient
    • Collecting payments from patient
    • Data analytics
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  • SOA preparation
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  • Fact Find updates
  • Xplan snapshot reports
  • Beneficiary form completion
  • Completion of Client Service Agreements
  • Conducting fund manager calls
  • Implementation form preparation
  • File management (organising files using OneDrive, Dropbox, Google Drive etc)
  • Database building (updating and maintaining email and contact lists on your CRM)
  • Database clean up
  • Board meeting preparation
  • Transcription (transcribing voicemail, video or audio, podcast etc)
  • Creation of basic reports (reports on weekly tasks, deliverables and sales)
  • Preparation of business presentations (PowerPoint)
  • Rent roll admin and billing (for real estate agents)
  • ASIC management – annual reviews, Form 362s
  • HR recruitment and onboarding
    • End to end recruitment and onboarding
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    • Construction and execution of induction
    • Manage all HR paperwork including contracts
    • Completion and review of policies and procedures
    • Employee onboarding and creating onboarding packs
    • Position description
  • Employee relations
    • Performance management
    • Probationary and Annual reviews
    • Career progression and development structure
    • Creation/revision/update policies and procedures
    • HR and Fairwork compliance
    • HR health check
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    • Mediation and problem solving
    • Culture management and improvement
    • Interpretation of industry awards
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  • Processing timesheets
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  • FBT information reconciliation
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