- Email management/filtering
- Onboarding clients
- Sales follow up
- Calendar management
- Follow up with clients/customers
- Receptionist duties
- Taking down meeting minutes
- Recruitment
- Debt collection
- File management (organising files using OneDrive, Dropbox, Google Drive etc)
- Database building (updating and maintaining email and contact lists on your CRM)
- Database clean up
- Board meeting preparation
- Transcription (transcribing voicemail, video or audio, podcast etc)
- Creation of basic reports (reports on weekly tasks, deliverables and sales)
- Preparation of business presentations (PowerPoint)
- Rent roll admin and billing (for real estate agents)
- ASIC management – annual reviews, Form 362s
- End to end payroll services
- Processing timesheets
- Processing payroll
- Annual leave management
- Personal leave management
- Long service leave calculation
- Implementation of payroll systems and procedures
- STP lodgement
- Payroll reconciliation
- Superannuation
- SGC tax calculation
- Payroll tax
- Bank reconciliation
- End-to-end payroll
- Creditor management
- Past reconciliation
- Residual work
- Accounting data entry
- Accounts payable
- Time billing
- Debtor management
- Superannuation
- Compliance including BAS, IAS, superannuation etc
- Fuel tax credits
- End-of-year payroll
- Incolink reconciliation
- Inventory and stock control
- Workcover
- Hire purchase and lease reconciliation
- Long service leave reconciliation
- Cloud based contact centre
- Remote call centre
- Inbound contact centre
- Support services
- Ordering process
- Dispatch
- Outbound contact centre
- Telemarketing
- Telesales
- Market research
- Data management services
- Virtual assistance
- Software/technical help desk
- Revenue cycle management
- Eligibility check and demographic verification
- Collection of co-pay/balance
- Claim creation, validation and submission
- Correcting errors/denials
- Claim follow up
- Statement to patient
- Collecting payments from patient
- Data analytics
- Revenue cycle transformation
- Healthcare analytics
- Consulting services and solutions
- SOA preparation
- ROA preparation
- Fact Find updates
- Xplan snapshot reports
- Beneficiary form completion
- Completion of Client Service Agreements
- Conducting fund manager calls
- Implementation form preparation
- HR recruitment and onboarding
- End to end recruitment and onboarding
- Post and manage job adverts
- Screen potential candidates
- Reference checks
- Create interview documents
- Personality testing and aptitude testing
- Construction and execution of induction
- Manage all HR paperwork including contracts
- Completion and review of policies and procedures
- Employee onboarding and creating onboarding packs
- Position description
- Employee relations
- Performance management
- Probationary and Annual reviews
- Career progression and development structure
- Creation/revision/update policies and procedures
- HR and Fairwork compliance
- HR health check
- Leadership development
- Mediation and problem solving
- Culture management and improvement
- Interpretation of industry awards
- Superannuation
- BAS
- Fuel tax
- End of year payroll
- Incolink reconciliation
- Payroll tax
- Inventory and stock control
- Workcover
- GST reconciliations
- IAS
- Loan account reconciliation
- Single touch payroll (STP)
- Budgets
- Fixed asset registry
- Budget to actual
- Retention analysis
- Group reporting
- FBT information reconciliation
- Forecasts
- Depreciation allocation
- GST and tax reconciliation
- Cash flow reporting
